Frequently Asked Questions (Gamer Tech FAQs)

What types of gaming tech do you offer?

We offer a wide range of gaming gadgets, including controllers and gamepads, headsets and headphones, keyboards, mice, and much more. Explore our categories to find the perfect accessories for your gaming setup.

Do you provide international shipping?

Yes, we offer international, worldwide shipping to almost every country. Shipping costs are free, but delivery times vary based on your location. Please check our shipping policy for more details.

What is your return policy?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. For more details, visit our return / refund policy page or contact our customer support.

How can I track my order?

After placing your order, you will receive a tracking number via email. Use this number on the courier’s site to track your shipment in real-time.

Are your gaming gadgets compatible with all platforms?

Our gadgets are compatible with various platforms, including PC, iOS, Android, PlayStation, Xbox, Nintendo, and much more. Check the product description for specific compatibility details.

Do you offer any warranties on your products?

Yes, most of our products come with a manufacturer’s warranty. The duration and terms vary by product. Please refer to the individual product pages for warranty information.

How can I contact Gamer Tech's customer support?

You can reach our customer support team via email at support@gamer-tech.com. Visit our contact page for more details on how to get in touch, or to reach alternative teams.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure options.

Are there any discounts or promotions available?

We regularly offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.

Why doesn’t Gamer Tech sell well-known brands like Razer or Logitech?

At Gamer Tech, we focus on offering high-quality gaming gadgets from lesser-known brands that provide excellent performance and value. These products are carefully selected for their quality and innovation, often unavailable in local stores. We aim to give our customers unique options that meet their gaming needs while maintaining affordability.

Can I change or cancel my order?

Yes, you can change or cancel your order before it is processed. Please contact our customer support as soon as possible for assistance.

When will my order be processed?

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order is on its way.

How long will it take to receive my order?

Delivery times vary depending on your location and the closest supplier we find for your products. Delivery times typically range from a few days to just over a month, though longer durations are uncommon.

What happens if I don't receive my order?

If you don't receive your order within the estimated delivery time, please contact our customer support for assistance. We will help track your package and resolve any issues.

Will I be charged customs and taxes?

Customs fees and taxes depend on your country's regulations. These charges are the responsibility of the recipient and are not included in the purchase price.

What if the items I received are defective/incorrect/damaged?

If you receive defective, incorrect, or damaged items, please contact our customer support immediately. We will arrange for a replacement or refund as necessary.